Privacy
1. Introduction
At Brilliant Minds Psychology, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you use this website or contact us.
2. About Us
This website is owned and operated by Brilliant Minds Psychology.
You can contact us using the details below:
Phone: (07) 3133 0610
Email: [email protected]
Address: 9 Murrajong Rd, Springwood, QLD
3. Personal Information We Collect
We may collect personal information that you provide to us directly, including when you submit a form, make an enquiry, request a quote, book a service, or contact us.
This may include:
- your name
- your phone number
- your email address
- your business or organisation name
- your address or location
- details about your enquiry, booking, order, or request
- any other information you choose to provide
4. Information Collected Automatically
When you use this website, certain information may be collected automatically, such as your IP address, browser type, device information, pages visited, referring website, and general usage data.
This information may be collected through cookies, analytics tools, server logs, or similar technologies.
5. How We Use Personal Information
We may use your personal information to:
- respond to your enquiries
- provide products, services, quotes, bookings, or support
- process orders, payments, or service requests
- communicate with you about your enquiry or relationship with us
- improve this website, our services, and user experience
- send updates, marketing, or promotional material where permitted
- meet legal, regulatory, accounting, or administrative obligations
- protect the security, integrity, and operation of this website
6. Cookies and Analytics
This website may use cookies and similar technologies to improve functionality, analyse website traffic, and understand how visitors use the website.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.
7. Marketing Communications
We may use your contact details to send you marketing or promotional communications where permitted by law.
You can opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.
8. Disclosure of Personal Information
We may disclose personal information to third parties where reasonably necessary for the operation of our website, business, products, or services.
This may include:
- website hosting providers
- email and communication providers
- payment processors
- analytics and marketing platforms
- IT, security, and technical support providers
- professional advisers, such as accountants, lawyers, or insurers
- government, regulatory, or law enforcement bodies where required by law
9. Overseas Disclosure
Some third party service providers we use may store or process information outside Australia.
Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with applicable privacy laws.
10. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no method of transmission or storage is completely secure. You provide information through this website at your own risk.
11. Accessing and Correcting Your Information
You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, or misleading.
To make a request, please contact us using the details listed in this Privacy Policy.
12. Retention of Personal Information
We retain personal information for as long as reasonably necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
13. Third Party Links
This website may contain links to third party websites. We are not responsible for the privacy practices, content, or security of third party websites.
You should review the privacy policy of any third party website you visit.
14. Complaints
If you have a concern or complaint about how we handle your personal information, please contact us using the details below.
We will review your complaint and respond within a reasonable timeframe.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page.
By continuing to use this website after changes are published, you accept the updated Privacy Policy.
16. Contact Us
For questions about this Privacy Policy or how your personal information is handled, please contact Brilliant Minds Psychology using the details below:
Phone: (07) 3133 0610
Email: [email protected]
Address: 9 Murrajong Rd, Springwood, QLD