FAQs
Are you an NDIS registered provider?
No. Brilliant Minds Psychology is a private clinic and is not an NDIS registered provider.
If you wish to use NDIS funding for services with us, payment is required before or on the day of your appointment. If you are self-managed, you will need to pay at the time of service and then arrange reimbursement through the NDIA or your plan manager.
Depending on your NDIS plan, there may be out-of-pocket costs.
Do you offer bulk billing or payment plans?
No. We do not offer bulk billing or payment plans.
All payments must be paid in full at the time of your appointment. Afterpay is available for assessment sessions only.
We understand that cost can be a concern, so we aim to be transparent about our fees before you attend. If you have questions about fees, rebates, or available options, please contact our team.
Can I use NDIS funding for an assessment?
NDIS funding generally does not cover the cost of diagnostic assessments.
For questions about what your NDIS plan may or may not cover, we recommend contacting the NDIS directly:
https://www.ndis.gov.au/contactDo I need a referral for psychology appointments?
No. You can self-refer to access our services.
However, if you are attending psychology sessions, you may wish to speak with your GP about a Mental Health Care Plan. This may allow you to access Medicare rebates for eligible psychology sessions.
For more information, please visit our Fees and Rebates page.
Do you offer occupational therapy school visits?
Yes. We provide occupational therapy school visits to local schools.
Our occupational therapists can work collaboratively with educators and school staff to support students’ wellbeing, development, participation, and learning needs.
If you are interested in arranging OT services within a school setting, please contact us to discuss your school’s needs.
My child is anxious about attending. What can I do to help?
It is common for children to feel nervous before attending a new service, especially in a therapy setting. A few things that may help include:
- Talk openly with your child about how they are feeling.
- Explain what they can expect in simple, age-appropriate language.
- Let them know the clinic is a safe and supportive space.
- Mention some of the child-friendly spaces and resources, such as our sensory gym, foosball table, arcade machine, games, and therapy resources.
- Drive past or visit the clinic before the first appointment, if helpful.
- Keep the appointment routine predictable.
- Allow your child to bring a comfort item, such as a toy or blanket.
- Celebrate small wins after each session.
Every child is different, so it can also be helpful to speak with your clinician about your child’s specific worries. They can support you with strategies to make the first visit feel more comfortable.
Do you offer court services?
No. We do not offer court services, court reports, forensic assessments, or mediation between families.
Our focus is on therapeutic support and assessments that support the wellbeing of individuals and families.
If you require support for legal or court-related matters, we recommend seeking assistance from a professional who specialises in forensic psychology or court-related services.
What happens in my first session?
Your first session is an opportunity for you and your clinician to get to know each other, discuss your concerns, and begin planning support.
Your first appointment may include:
- Introductions and time to settle into the space.
- A discussion about confidentiality and informed consent.
- Questions about your background, current concerns, strengths, and goals.
- An initial assessment of your needs.
- Discussion about what support may be helpful.
- Planning next steps, including session frequency and treatment goals.
- Time for you to ask questions.
The exact structure of your first session may vary depending on whether you are seeing a psychologist, occupational therapist, or speech pathologist. Your clinician will guide you through the process and help make the session feel as comfortable as possible.